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| System Inventory |
| Real Time System Management |
| Software Asset Management |
| SNMP Inventory |
| File and Contract Repository |
| Software Deployment |
| OS Deployment |
| Patch Management |
| Helpdesk / Service Management |
| Database |
| DeskCenter .Web |
| DeskCenter .Pocket |
| DeskCenter Package Studio |
| DeskCenter ThinApp Editor |
| DeskCenter Management Suite |
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| Processed (Fixed) |
| Processed (Implemented) |
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Comments in Email & Notes/Solutions in Portal
| Helpdesk / Service Management | Processed (Answered) | Question | 4/8/2013 |
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Export Funktion - License Mmgt - DNA Products
| System Inventory | Processed (Customer Closed) | Suggestion | 3/4/2013 |
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Ticket Activation email
| System Inventory | Processed (Answered) | Question | 3/4/2013 |
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Usage of Product Keys for SW identification
| System Inventory | Processed (Answered) | Question | 2/27/2013 |
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Neue (noch nicht vorhandene) AD Attribute hinzufügen
| System Inventory | Processed (Customer Closed) | Question | 2/14/2013 |
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AD Benutzer in DC nicht sichtbar (können nicht importiert werden)
| System Inventory | Processed (Customer Closed) | Question | 2/14/2013 |
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Im Web Fronend standardmäßig ein Projekt eintragen
| Helpdesk / Service Management | Processed (Customer Closed) | Question | 2/11/2013 |
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PXE Boot & PE Umgebung für EFI/UEFI Bios Clients
| OS Deployment | Processed (Answered) | Question | 2/5/2013 |
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Ticket overview on systems
| Helpdesk / Service Management | Processed (Accepted - Release TBD) | Suggestion | 12/6/2012 |
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Update ticket email
| Helpdesk / Service Management | Processed (Answered) | Suggestion | 11/2/2012 |